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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K'la Brown

November 20, 2025

5  out of  5
rating by K'la Brown
"I have been with Chateau Turner for a while now she is an amazing insurance agent! She really cares no matter the time or day she and her lovely staff are always there for me! I call Kenya her amazing insurance assistant and bother her all time (it seems like) from taking a payment over the phone to get a quote for a co worker, or helping me take care of business when I had damages made to my car. Love Chateau, Kenya, and her team! I'm never leaving State Farm! Thank you Turner office!"
We responded:
"We love having you as a longtime client. Thank you for your kind words. We are Always here if you need us:)"
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Shawn Farmer

November 19, 2025

5  out of  5
rating by Shawn Farmer
"So friendly with excellent service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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clarissa ojeda

November 19, 2025

5  out of  5
rating by clarissa ojeda
"Everytime I need help or call Kenya and chateau they are awesome and help me with whatever I need. I totally recommend them"
We responded:
"Thank you for your 5-star review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Your continuous business is appreciated."
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Fazzea Hal

November 9, 2025

5  out of  5
rating by Fazzea Hal
"She was amazing,got my rates down and saved me nothing a solid 5 stars 10 if i could 🥳👏🏾"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kota B

November 6, 2025

5  out of  5
rating by Kota B
"I’m very satisfied with my State Farm Agent Chateau Vaughn. And her employee Miss Kenya. Thanks to Kenya for keeping me on point. She’s my personal Alexa. lol"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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tiger bloomoo

November 6, 2025

5  out of  5
rating by tiger bloomoo
"Chateau was great. she got back with me right away and helped me solve the problem. she's excellent and I really appreciate her help I would highly recommend anyone to her."
We responded:
"Thank you so much for your continuous support. It means so much to me that you trust me and State Farm with your insurance needs. We are here to help life go Right!!"
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JULIO AROSTEGUI

November 5, 2025

5  out of  5
rating by JULIO AROSTEGUI
"I love my agent and Kenya"
We responded:
"We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Landen Neloms

October 14, 2025

5  out of  5
rating by Landen Neloms
"Went excellent told me what I wanted to here and made me feel at home with my experience."
We responded:
"Thank you for your five-star review and sharing your auto insurance experience with our agency. We are here to help life go right. "
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Demetria Carruthers

October 13, 2025

5  out of  5
rating by Demetria Carruthers
"Very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Demetria Carruthers

October 13, 2025

5  out of  5
rating by Demetria Carruthers
"Love State Farm! Best insurance"
We responded:
"Thank you for your five-star review! We appreciate your business and continuous trust in our agency and State Farm. "
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BRANDIE

September 17, 2025

5  out of  5
rating by BRANDIE
"The company is great, However, the staff is the reason I stay with the company. Kenya is the most attentive and customer forward person I've ever worked with! I was paying less at another insurance company but left due to poor service. I prefer to be treated as a cared about person over an account number and I dont might paying a tiny more for that kind of one on one service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business over the years."
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Typlcal panda

September 3, 2025

5  out of  5
rating by Typlcal panda
"Chateau and Kenya are the DREAM TEAM. Always taking that extra time. They are warm and actually care about the clients."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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jerry nystrom

August 28, 2025

5  out of  5
rating by jerry nystrom
"The office has been a pleasure to talk to. All questions are answered promptly. Great service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Carter J. Benton

August 14, 2025

5  out of  5
rating by Carter J. Benton
"Kenya was so helpful and always available for assistance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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OC Dave

July 29, 2025

5  out of  5
rating by OC Dave
"Yesterday I contacted The Château Vaughn State Farm Insurance agency In Galt, California and I spoke with agent Kenya. I have State Farm insurance as my carrier, and I am very satisfied with the service from the agency . Kenya was very helpful, Informative and knowledgeable when helping me with questions in regards to my policy. May I add that she also had a great personality and seemed like she enjoyed working for the agency. I am very pleased and will continue with State Farm and this agency moving forward..."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Joel Perez

July 7, 2025

5  out of  5
rating by Joel Perez
"Kenya she’s the best great customer service. She was very helpful and answered all my questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Marq B

June 26, 2025

5  out of  5
rating by Marq B
"Kenya was helpful and informative she made the process very easy."
We responded:
"Thank you for your five-star review! We appreciate taking time to submit kind feedback about your experience with us."
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Cody Harcourt

March 13, 2025

5  out of  5
rating by Cody Harcourt
"I’ve worked more with Kenya up front over Chateau herself but both are great to talk and work with for insurance and are both super helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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katonya shaw

December 13, 2024

5  out of  5
rating by katonya shaw
"Kenya is the best. She worked through my options and was just as invested as I was to put a policy together that met my needs and my budget. Thank you, Kenya for the exemplary customer service."
We responded:
"Thank you for your 5-star review. We are happy to hear that you enjoyed your customer service experience. We look forward to growing with you."
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Darryl G

December 12, 2024

5  out of  5
rating by Darryl G
"Always a pleasure visiting Chateau’s office. Highly recommend them for any insurance needs. Kenya was especially helpful for me in my time of need, thank you for going above and beyond."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Chong Vang

December 6, 2024

5  out of  5
rating by Chong Vang
"Kenya was incredibly helpful throughout the process. She made everything easy to understand and was patient in answering all of my questions. I was very satisfied with my auto insurance experience, and her support was greatly appreciated!""
We responded:
"Thank you for the 5-star review! We are thrilled to hear that your auto insurance experience was incredible. We look forward to assisting you with your insurance needs."
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Amanda Davis

October 15, 2024

5  out of  5
rating by Amanda Davis
"Always super helpful!!"
We responded:
"Thank you for your 5-star review. Appreciate your business!"
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Tim Roach

October 8, 2024

5  out of  5
rating by Tim Roach
"Every agent at State Farm so friendly & understanding. Also , I was given $ saving suggestions 🙂"
We responded:
"Thank you for your review 5-star review. It was such a pleasure to speak with you. I am happy to assist you with your auto insurance needs."
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april lopez

September 13, 2024

5  out of  5
rating by april lopez
"Helpful and informative. Thank you!"
We responded:
"Thank you for your 5-star review! Welcome to our agency and we appreciate the opportunity to assist you with your auto insurance needs."
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Cynthia B

September 12, 2024

5  out of  5
rating by Cynthia B
"I get to talk to the nicest ppl there(Kenya). very kind, thoughtful and understanding. Best customer service!! I would refer in a heartbeat. State Farm is great!"
We responded:
"Thank you so much for your 5-stars and sweet review. We love that you are happy to "refer in a heartbeat." We appreciate your business. "